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| "Characterized by Conciliation: Here’s How Business Can Use Apology to Diffuse Litigation" (Alternatives, Vol.26 No.7 July/August 2008) - Download PDF
"For Practical and Legal Reasons, An Apology When Things Go Awry Is a Good Idea, but Beware of the Dangers" (Alternatives, Vol.26 No.6 June 2008) - Download PDF “Punitive Damages" (Encyclopedia of Business Ethics in Society, Sage Publications, 2007) “Ethics in Government Act of 1978" (Encyclopedia of Business Ethics in Society, Sage Publications, 2007) - Download PDF Business Negotiations and the Resolution of Conflict (Sharp Publications, MBA/MIB Text for Negotiation Class, 1997, Rev. 2007) “Handling Better Business Bureau Vehicle Claims” (Los Angeles Lawyer, 2005) - Download PDF “Am I my Brother’s Keeper: An Exercise to Help Examine the Limits of Ethics in Negotiation” “Some Mediation Tips” (San Fernando Valley & Santa Clarita Valley Realtor Report, 2004)- Download PDF “Negotiating Effectively: The First Move – a Strategic Choice” (Graziadio Business Report, 2003) - Download PDF “The Car Deal: An Exercise to Teach about ‘Opening Gambits’ in Negotiation” (Graziadio Business Report, 2003) - Download PDF
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818.592.0680 • michael@michaelrainey.com |
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© 2008 Michael Rainey Dispute Resolution Services. All rights reserved.